FAQs
Before contacting Closed Coven with your question, please take a moment to see if you can find an answer below. If not, feel free to email us directly.
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What are your Covid-19 precautions?
Safety for our customers is really important to us at Closed Coven. All jars are thoroughly cleaned before use, and sachets and containers are stored in sealed ziplock bags. During production I wear a mask and medical grade latex gloves. I personally drop off all orders to the carrier to avoid additional handling and exposure.
Do you personally use these products?
Yes! All the time. I’ve been using these scrubs since 2016 when I discovered the formula in Rome, Italy. Before that i used the mojo bags as bath tea. I never leave the house without my mojo.
How should I use the body scrubs?
Try your scrub on a small patch of skin to test any sensitivities. Use the included spoon to avoid dilution - wet hands can dissolve your product.
A little goes a long way! Use before, after, or during your shower or bath, or keep near your sink to exfoliate your hands and arms regularly. Remember to focus on your intentions when using your scrub. Keep in cool area - refrigerated is best.
The protection scrub is blended with activated charcoal, so i recommend rinsing thoroughly.
Can I use the body scrubs on my face?
Yes, but i would test a small path, on the the forehead or chin, to make sure there is no sensitivity on your face. My skin is more sensitive on my visage, but i can use the scrubs on my face. Stop use if any irritation occurs.
What do I do with the mojo bag?
There are plenty of uses for a mojo bag. You can carry it with you as a good luck charm and energy attraction, which is the most conventional use. You can place it on your altar as an offering. You can run it under your bath water and use it as a bath tea - or you can empty the contents into a pot of water, boil and strain, and use it as a ritual cleaning potion.
How do I use the energy clearing sprays?
Carry the energy clearing sprays you for fast accessibly to resetting the vibes. Simply spray 2-3 “puffs” above your head to realign your own vibrations, or spray around the “contaminated” area to refresh the stagnant energy.
Where does Closed Coven ship?
I ship to all 50 states! I currently do not ship outside of the United States.
Why is shipping expensive?
Shipping is a bit clumsy right now because of the pandemic. I pay for a membership to be able to weigh, purchase, and print high volumes of package labels from home. The shipping fees cover the cost of your package, and also help offset the cost of said membership. I send my orders out in batches so that I do not have to frequently return to the post office to drop off the packages.
Do you offer order pick-up?
I currently do not offer pick up.
Do you make custom spells?
Yes! But they are approved and produced on a case-by-case basis. Please contact us directly for custom spell inquires.
Are your products vegan?
My mojo bags, energy sprays, and spells are vegan. The scrubs are *not* vegan - they contain Honey.
How can I learn about upcoming sales and new products?
Follow Closed Coven on Facebook and Instagram! You’ll learn more about our products, the witch behind the scenes, and know about any upcoming promotions, sales, or events!